1-Can I edit my submitted bid?
In case you wish to edit the submitted bid, you may do the same by using the button of edit bid. Edit bid is permitted before the bid closing date & time. In edit bid process, kindly ensure to complete all the 3 steps (Edit Prepare Bid, Edit Bid Signing / Submission and Confirm Bid Submission) in order to submit the updated bid to Tender Board.
In case you do not want to make any changes in the submitted bid, you may leave the submitted bid as it is. But it is recommended to kindly review and ensure that the initial bond, bid validity, and submitted details are as per the tender’s requirements and s per latest closing dates.
2-Can I withdraw my bid?
In case you wish to withdraw the submitted bid, kindly click on bid withdrawal button on tender dashboard. The submitted bid would be withdrawn from Tender Board and will not be available in their tender opening. In case you wish to re-submit the bid again, kindly click on cancel bid withdrawn button.
3-How to reset bid submission pin?
You can reset the PIN by using the “Forget Password" option while PIN verification in bid submission process. Or you may send email to helpdesk with a valid CR copy attached for bid submission PIN reset.
4-What if I didn't find alternative bid button while bid submission?
If the alternate bid button is not available, this indicates that the alternate bid option was not enabled by PA for that particular tender.
Kindly contact purchasing authority for further assistance in this regard.
5-What if Some error has occurred…while document upload?
Kindly check the file type/ filename if having any special characters/ long file name/ invalid extension. Try to rename the document and upload it again.
6-What if my price/ quote is without VAT?
Enter 0 value in VAT field, calculate and save the prices. It is advised to kindly check and ensure all the prices before submitting the final bids.
7-What if system shows multi-currency format and asks for currency exchange rate?
Please make sure to enter the quoted value in the required currency. In case the quoted total value is in BHD, please make sure to enter “Currency Exchange Rate” as 1. so that the Currency Exchange Rate will be multiplied with total quotation and resulted in correct quotation. And always ensure to check all the prices before submitting the final bids.
8-What is offline bid submission?
For most of the PA's internal tenders, the bid submission is done outside the e_Tendering system. It is to be submitted directly to the respective purchasing authority. Kindly check the tender documents for submission details.