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Customer FeedBack Questionnaire

The Tender Board is totally committed to provide you with the best possible services.

 The Tender Board values its customers and would like to thank you in advance for completing and submitting this feedback questionnaire.

 In order to achieve our goals, successfully build our business relationships, provide value added services, help you achieve your goals and to assist us serve you better in the future, the Tender Board would like to request you to express your opinion regarding its performance and services. Your opinion is extremely valuable to us.

1 Tender Closing, Opening and Awarding
1.1 Preparation for receiving bids and closing date
1.2 Tender Closing and Opening process
1.3 Atmosphere/Environment during Opening Process
1.4 Delivering of tender documents to the Purchasing Authority
1.5 Tender award process and response time
2 Re Consideration and Complaints Handling
2.1 Re consideration and complaints handling process
2.2 Employees handling reconsideration and complaints are cooperative and professional
3
3.1 Overall, how do you evaluate our services?
Other comments, suggestion or recommendation that you feel appropriate to improve our services:
Name: Designation:
Organisation: Phone:
Mobile: E-Mail:
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