اشترِ الآن وادفع لاحقًا هي خدمة مالية تتيح للمستهلكين شراء السلع أو الخدمات فورًا ودفع ثمنها على أقساط. عادةً، يتضمن هذا استلام المستهلك للمنتج أو الخدمة مقدمًا، مع تقسيط الدفع على مدى عدة أسابيع أو أشهر، وغالبًا بدون فوائد أو رسوم إضافية في حال السداد في الوقت المحدد.
تُناسب هذه الخدمة العملاء الذين يُفضلون عدم دفع التكلفة كاملةً مقدمًا، مما يُتيح لهم إدارة تدفقاتهم النقدية بكفاءة أكبر أو شراء سلع أعلى سعرًا براحة أكبر.
بالنسبة للتجار ومقدمي الخدمات، مثل عطلات طيران الخليج، يُمكن لخدمة BNPL زيادة حجم المبيعات، وجذب قاعدة عملاء أوسع، وتحسين رضا العملاء وولائهم من خلال توفير حل دفع أكثر ملاءمة لهم. من خلال الشراكة مع موردي BNPL، يُمكن للشركات تقديم هذه الخدمة دون تعقيد إدارة مخاطر الائتمان وتحصيل المدفوعات، حيث يتولى مورد BNPL هذه الجوانب.
لغرض من هذه المناقصة هو توفير متطلبات نظام "اشترِ الآن وادفع لاحقًا" لمنظمي الرحلات السياحية. نطاق العمل والمتطلبات الإلزامية موضحة في الملحقين أ و ب.
Gulf Air Holidays is looking for a creative and capable supplier to support with its Buy Now Pay Later (BNPL) services requirements. The primary objective of this engagement is to establish a secure BNPL services with multiple payment solutions integrated with the core technology platform to provide a seamless customer experience.
BUY NOW PAY LATER SERVICE OVERVIEW
Buy Now, Pay Later (BNPL) is a financial service that allows consumers to purchase goods or services immediately and pay for them over time through instalment payments. Typically, this involves the consumer receiving the product or service upfront, with the payment obligation spread out over several weeks or months, often without interest or additional fees if payments are made on time.
It appeals to customers who prefer not to pay the entire cost upfront, thus managing their cash flow more effectively or purchasing higher-priced items more comfortably.
For merchants and service providers like Gulf Air Holidays, BNPL can drive increased sales volumes, attract a broader customer base, and improve customer satisfaction and loyalty by providing a more customer-friendly payment solution. By partnering with BNPL vendors, businesses can offer this service without the complexity of managing credit risk and payment collection, as these aspects are handled by the BNPL provider.
The purpose of this tender is for the procurement of Buy Now Pay Later for Tour Operator Business Requirements. The Scope of work and mandatory requirements are outlined under appendices A & B
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Knock-out criteria:
The bidders must comply with all the following knock-out criteria. Bidders that do not comply with any of these criteria will be disqualified from the evaluation process.
1.The Bidder must be a licensed provider under the jurisdiction of the region where the services are being offered.
2.The Bidder must directly provide BNPL services without the involvement of a subcontractor.
3.The Bidder must have at least 2 plus years of experience in the BNPL industry
4.The Bidder must have provided BNPL services to at least 1000 clients/merchants.
5.The bidder must have provided BNPL services to at least 20 clients within the Airlines sector, Airline Holiday Businesses, Multinational Online Travel Agencies (OTAs), or Multinational Tour Agencies.
6.The bidders must showcase their experience by submitting sample details of the proposed BNPL Services delivered for at least 3 clients/merchants, preferably in a similar general or specific travel business as Gulf Air Holidays. Evidence of such previous engagements should be provided.
7.Bidders must fill in the Scope Compliance Table (Appendix F) and must include it as a part of their proposal submission. Bidders who do not respond to the compliance table will be disqualified