Tender Details

System Support Specialist

Tender Number: 1/2022/CSB (CSB/1/IT/2022)

PA Ref Number: CSB/1/IT/2022

Tender Description

CSB is looking for a comprehensive System Support Specialist, to support and maintain organizational computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational software and hardware equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion, and provide end-user assistance where required

Issued by
Civil Service Bureau
Internal/External
Internal
Invitation Method
Public (LOCAL GCC)
Initial Bond
BD 500
Bid Validity / Initial Bond Validity Period (Days)
90 days
Tender Fees
BD 15
Contract Duration
1 Year
Is Alternate Bid Allowed
Yes
Publish Date
Tuesday, 13 September 2022
Purchase Before
Thursday, 29 September 2022
Closing Date
Thursday, 06 October 2022
Opening Date
Friday, 07 October 2022

Additional Notes

CSB is looking for a comprehensive System Support Specialist, to support and maintain organizational computer systems, desktops, and peripherals.  That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational software and hardware equipment while ensuring optimal workstation performance.  The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion, and provide end-user assistance where required.


يبحث جهاز الخدمة المدنيةعن أخصائي دعم نظام شامل ، لدعم وصيانة أنظمة الكمبيوتر التنظيمية وأجهزة الكمبيوتر المكتبية والأجهزة الطرفية. يتضمن ذلك تثبيت ، تشخيص ، إصلاح ، صيانة ، وتحديث جميع البرامج والأجهزة التنظيمية مع ضمان الأداء الأمثل لمحطة العمل. سيقوم الشخص أيضًا باستكشاف الأخطاء وإصلاحها (شخصيًا أو عبر الهاتف أو عبر طلب العمل) بطريقة دقيقة وفي الوقت المناسب ، وتقديم مساعدة المستخدم النهائي عند الحاجة

How to Participate?

  • Those who are capable and wish to participate in the above tender have to purchase the Tender Documents online through the Bahrain Tender Board’s portal https://etendering.tenderboard.gov.bh starting from Tuesday, 13 September 2022
  • Bidders are requested to enclose with their bids the Initial Bond for the amount specified above or at the rate of 1% of the tender value whichever amount is lesser, provided that no initial bonds value shall be less than BD 100/-. (Except for the Two-envelope tenders).
  • For Two-envelope tenders, bidders, are requested to enclose with their bids the Initial Bond for the amount specified above.
  • The initial bond should be in the form of a Certified Cheque, Bank Guarantee, Insurance Policy or Cash (or as specified in the Tender Documents) valid for the duration specified above.
  • The bids deposit place: (As Mentioned in the Tender Documents)
  • This tender is subject to the provisions of the Tender Law issued by the Legislative Decree No. 36 of 2002, its amendments, and its Implementing Regulations issued by the Decree No. 37 of 2002.
  • In addition, these conditions have to be considered:
    • Enclose copy of a valid Commercial Registration Certificate (CR) in line with the tender's subject.
    • Enclose copy of a valid certificate of compliance with the employment percentages for Bahraini manpower (Bahranization Certificate) issued by the Ministry of Labour.
  • This advertisement is considered supplementary to the tender documents. In case of any discrepancy between the Advertisement and the Tender Document, the Tender Document prevails.
  • Small and Medium Enterprises are eligible to obtain 10% preference in the financial evaluation stage, when submitting the "SMEs Classification Certificate" during bidding for this tender. The certificate is awarded by Ministry of Industry Commerce and Tourism to the SMEs and can be obtained when applying on the SMEs Registration System which can be reached via the following link: https://www.moic.gov.bh/en/eServices/sme
  • Vendors who are not registered in the Tender Board's e-tendering system shall be required to register through the below-mentioned link, and for assistance please contact the Tender Board through email helpdesk@tenderboard.gov.bh or call on Tel No. +97317566617.
  • For Registration

Inquiries

For further inquiries please contact on:

Civil Service Bureau