Tender Details

Microsoft Dynamics 365 CRM Support and On-Demand Development Services

Tender Number: 452/2024/BTB (BTEA/027/2024)

PA Ref Number: BTEA/027/2024

Tender Description

Bahrain Tourism and Exhibitions Authority BTEA seeking highly qualified companies to submit proposals for Microsoft Dynamics 365 CRM SLA and end users support along with on demand development services The works consists of three parts MS Dynamics CRM and E-services Portal Support On-demand Development Services Onsite IT Developers as per the SOW mentioned in the RFP.

Issued by
Bahrain Tourism & Exhibition Authority (BTEA)
Internal/External
External
Invitation Method
Public (LOCAL GCC)
Initial Bond
BD 500
Bid Validity / Initial Bond Validity Period (Days)
90 days
Tender Fees
BD 30
Contract Duration
12 Month
Is Alternate Bid Allowed
No
Publish Date
Monday, 03 June 2024
Purchase Before
Saturday, 22 June 2024
Closing Date
Sunday, 30 June 2024
Opening Date
Monday, 01 July 2024

Additional Notes

Microsoft Dynamics 365 CRM Support and On-Demand Development Services

 Bahrain Tourism and Exhibitions Authority BTEA seeking highly qualified companies to submit proposals for Microsoft Dynamics 365 CRM SLA and end users support along with on demand development services The works consists of three parts MS Dynamics CRM and E-services Portal Support On-demand Development Services Onsite IT Developers as per the SOW mentioned in the RFP.

 Please note that the below mentioned points are mandatory requirements:

 B.1. If the bidder has no relevant CR activity as per the below- it will not be considered in this Tender, it be suspended and not evaluated:

CR Activity/s as per the following or other equivalent activity that matches the scope of work will be acceptable:

- Computer programming activities. 

B.2 Quotation / proposal layout:

The supplier must provide their quotes / cost for each service during the contract period as per the format mentioned in page 7 in the scope of works document.

B.3 The company should have experience in this filed minimum 5 years.

B.4 In-house developers have a minimum of 2 years.

  

توفير خدمات الدعم والتطوير لنظام مايكروسوفت ديناميكس 365

تسعى هيئة البحرين للسياحة والمعارض الحصول على العطاءات من الشركات ذات الكفاءة العالية لتقديم عروضها لمناقصة توفير خدمات الدعم والتطوير لنظام مايكروسوفت ديناميكس 365 كما هو موضح في وثائق المناقصة .

على الشركات الراغبة في تقديم عروضها ان تستوفي الشروط الآتية:

-1الانشطة التجارية المطلوبة او مايعادلها: - أنشطة البرمجة الحاسوبية

2- ان تلتزم بتسليم تسعيرتها بالجدول المذكور بصفحة رقم 7 في ملف نطاق عمل المناقصة ،

3- ان تمتلك الشركة خبره لاتقل عن 5 سنوات

4- ان يكون الشخص المرشح يمتلك خبره لاتقل عن سنتين


How to Participate?

  • Those who are capable and wish to participate in the above tender have to purchase the Tender Documents online through the Bahrain Tender Board’s portal https://etendering.tenderboard.gov.bh starting from Monday, 03 June 2024
  • Bidders are requested to enclose with their bids the Initial Bond for the amount specified above or at the rate of 1% of the tender value whichever amount is lesser, provided that no initial bonds value shall be less than BD 100/-. (Except for the Two-envelope tenders).
  • For Two-envelope tenders, bidders, are requested to enclose with their bids the Initial Bond for the amount specified above.
  • The initial bond should be in the form of a Certified Cheque, Bank Guarantee, or Insurance Policy.(or as specified in the Tender Documents) valid for the duration specified above.
  • The bids deposit place: (As Mentioned in the Tender Documents)
  • This tender is subject to the provisions of the Tender Law issued by the Legislative Decree No. 36 of 2002, its amendments, and its Implementing Regulations issued by the Decree No. 37 of 2002.
  • In addition, these conditions have to be considered:
    • Enclose copy of a valid Commercial Registration Certificate (CR) in line with the tender's subject.
    • Enclose copy of a valid certificate of compliance with the employment percentages for Bahraini manpower (Bahranization Certificate) issued by the Ministry of Labour.
  • This advertisement is considered supplementary to the tender documents. In case of any discrepancy between the Advertisement and the Tender Document, the Tender Document prevails.
  • Small and Medium Enterprises are eligible to obtain 10% preference in the financial evaluation stage, when submitting the "SMEs Classification Certificate" during bidding for this tender. The certificate is awarded by Ministry of Industry Commerce and Tourism to the SMEs and can be obtained when applying on the SMEs Registration System which can be reached via the following link: https://www.moic.gov.bh/en/eServices/sme
  • Vendors who are not registered in the Tender Board's e-tendering system shall be required to register through the below-mentioned link, and for assistance please contact the Tender Board through email helpdesk@tenderboard.gov.bh or call on Tel No. +97317566617.
  • For Registration

Inquiries

For further inquiries please contact on:

Bahrain Tourism & Exhibition Authority (BTEA)
  17508943