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Tender Details

Supplying Onsite Information Technology (IT) Outsource Employees

Tender Number: 460/2026/BTB (UPDA/2026/08)

PA Ref Number: UPDA/2026/08

Tender Description

This tender is to select a suitable vendor to supply Two (2) onsite Information Technology (IT) outsource employees to provide professional services to Urban Planning and Development Authority (UPDA) for Twenty-Four (24) Months for all Microsoft, non-Microsoft, other Urban Planning & Engineering Software Products, Networking, and End User Support, according to the requirements and specifications guidelines defined in the Tender Document.

Issued by: Urban Planning and Development Authority
Internal/External: External
Invitation Method: Public (LOCAL GCC)
Initial Bond: BD 500
Bid Validity / Initial Bond Validity Period (Days): 90 days
Tender Fees: BD 30
Contract Duration: 24 Month
Is Alternate Bid Allowed: No
Publish Date: Wednesday, 30 September 2026
Purchase Before: Sunday, 18 October 2026
Closing Date: Wednesday, 28 October 2026
Opening Date: Thursday, 29 October 2026
Is this tender/auction allocated exclusively for SMEs?: Yes

Note: This tender/auction is allocated exclusively for SMEs holding a valid SME Classification Certificate issued by the MOIC. Any company that fails to submit this certificate along with their bid will be disqualified.

Additional Notes

The points listed below are considered mandatory, where the vendor must achieve to be eligible for financial and technical evaluation. In case the vendors did not achieve any of the following points, their tender proposal will be eliminated without evaluation (Partial Award Not Acceptable):

1.The Vendor must supply outsourced employees with CVs and skills criteria identical or higher to the criteria mentioned in Technical Skills Requirements Chapter in the Tender Document). (Minimum Bachelor’s degree in Computer Science, Information Technology, or any related field from an accredited institution/7+ years, experience in the field/ Windows Servers 2019 and higher/Exchange online/SharePoint Online/Active directory/Azure Active directory/Altero Backup/Antivirus/Cloud Telephony System/Cisco Switches, Routers & Firewalls/AWS Cloud solutions/Office 365/Group policy management & Hyper-V/Windows 10 , 11/End user support/UPDA Productivity Software (Adobe Creative Cloud Apps, ArcGIS, ZWCAD)/UPDA Projects Software (PTV, MIKE21, Bentley Microstation)). (NOTE: Each Vendor must submit minimum Two (2) CVs and not exceed Five (5) CVs).

2. All CVs must include copies of the education certificates & other professional/training certificates (Microsoft, Cisco) & Experience letters with references contact (HR Manager/Direct Manager) for each experience mentioned in the CVs.

3. The outsourced employees CVs who will be comply with the above-mentioned criteria in 1 & 2 will be interviewed by UPDA in-person in UPDA Premises before the awarding (online interview is not acceptance). (NOTE: Minimum Two (2) complied CVs should be eligible for the interview from each Vendor).

4.Upon awarding the successful Bidder, the Bidder must provide the same selected qualified outsourced employees CVs who passed the interview successfully according to (Evaluation Process Chapter in the Tender Document) to UPDA during the contract period. (NOTE: Replacing the qualified outsourced employees is not acceptable for any reason).

NOTE: Each Vendor can submit single option ONLY.

تهدف هذه المناقصة إلى اختيار المورد المناسب لتوريد عدد اثنين (2) من متخصصين في تكنولوجيا المعلومات في هيئة التخطيط والتطوير العمراني لتقديم أفضل الخدمات في نظم المعلومات والدعم الفني لمدة أربعة وعشرين (24) شهرا لجميع البرامج المتخصصة في التخطيط العمراني والمدرجة في أوراق المناقصة وغيرها من البرامج Microsoft والشبكات ودعم المستخدم النهائي.

تعتبر النقاط المذكورة أدناه إلزامية للمورد، حيث يجب على المورد استيفائها ليكون مؤهلاً للتقييم المالي والفني. وفي حالة عدم اجتياز المورد لأي من النقاط المذكورة، سيتم استبعاد العطاء الخاص بهم دون تقييم (المناقصة المجزئة غير مقبولة):

1. يجب على المورد توفير سير ذاتية لمتخصصين بنظم المعلومات حسب المعاير المذكورة, ومعايير مهارات مطابقة أو أعلى للمعايير المذكورة في فصل متطلبات المهارات الفنية في أوراق المناقصة.( درجة البكالوريوس في علوم الكمبيوتر أو تكنولوجيا المعلومات أو أي مجال ذي صلة من مؤسسة معتمدة او ما يعادلها / خبرة 7 سنوات او اكثر في نفس المجال ، / Windows Servers 2019 or Higher / Exchange online / SharePoint Online / Active Directory / Azure Active Directory / Altero Backup / Antivirus / Cloud Telephony System / Cisco Switches، router & Firewalls / AWS Cloud Solutions / Office 365 / Group Policy management و Hyper-V / Windows 10/11 / End user support / UPDA Productivity Software (Adobe Creative Cloud Apps، ArcGIS، ZWCAD) / برنامج مشاريع UPDA (PTV ، MIKE21 ، Bentley Microstation)). (

ملاحظة: يجب على كل مورد تقديم عدد أثنين (2) سيرة ذاتية بحد أدنى وألا يتجاوز العدد خمسة (5).

2. يجب توفير نسخ جميع ما ذكر في السير الذاتية للشهادات التعليمية و المتخصصة و المهنية والتدريبية.

3 . سيتم عمل مقابلة شخصية للمختصين في مجال نظم المعلومات الذين يستوفون المعايير المذكورة أعلاه في 1 و 2 من قبل الهيئة, علما ان المقابلة المرئية غير مقبولة, (يجب على كل مورد اجتياز التقييم لقبول السير الذاتية لعدد أثنين (2) بحد ادنى)

4. في حال ترسية العطاء الفائز ، يجب على المورد تقديم نفس الأشخاص الذي تم ما قابلتهم واختيارهم والذي تم اجتيازهم للمقابلة بنجاح وفقًا لـعملية التقييم في أوراق المناقصة إلى الهيئة خلال فترة العقد.

(ملاحظة: لاي سبب من الأسباب يجب عدم استبدال الاشخاص المقبولين).

ملاحظة: يمكن لكل مورد تقديم خيار واحد فقط.

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How to Participate?

Those who are capable and wish to participate in the above tender have to purchase the Tender Documents online through the Bahrain Tender Board’s portal https://etendering.tenderboard.gov.bh starting from Wednesday, 30 September 2026
Bidders are requested to enclose with their bids the Initial Bond for the amount specified above or at the rate of 1% of the tender value whichever amount is lesser, provided that no initial bonds value shall be less than BD 100/-.
For Two-envelope tenders, bidders, are requested to attach the initial bond as stated above and it must be included within the technical bid.
The initial bond should be in the form of a Certified Cheque, Bank Guarantee, Insurance Policy or Bank Transfer (or as specified in the Tender Documents) valid for the duration specified above.
If the bidder chooses to submit the initial bond in the form of a Bank transfer, the guarantee amount must be provided as a fixed amount mentioned and not as a percentage of the bid value.
The bids deposit place: (As Mentioned in the Tender Documents)
In addition, the following shall be considered:
- Enclose copy of a valid Commercial Registration Certificate (CR) in line with the tender's subject.
- Enclose copy of a valid Bahrainisation Certificate issued by the Ministry of Labour.
This advertisement is considered supplementary to the tender documents. In case of any discrepancy between the Advertisement and the Tender Document, the Tender Document prevails.
Small and Medium Enterprises (SMEs)are eligible to obtain 10% preference in the financial evaluation stage when participating in tenders, and in auctions related to service facilities within government entities premises, however this shall not apply to tenders of a special nature. SMEs bidders shall submit along with their bids the valid SMEs Certificate issued by the Ministry of Industry and Commerce, which can be obtained through the following link (https://www.moic.gov.bh/index.php/en/sme_services)
Vendors who are not registered in the Tender Board's e-tendering system shall be required to register through the link (Supplier Registration) , and for assistance please contact the Tender Board through email helpdesk@tenderboard.gov.bh or call on Tel No. +97317566666.

Inquiries

For further inquiries please contact on:

Urban Planning and Development Authority
17987707

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