Tender Details

3D VR Cabin and Seats Maps

Tender Number: 440/2022/BTB (22-04-2369-BTB)

PA Ref Number: 22-04-2369-BTB

Tender Description

Gulf Air intends to add 3D VR cabin and seats maps to Gulf Air digital touchpoints with the requirements listed in Appendix A of this RFT. We aim to enhance the customer experience on Gulf Air digital channels and provide the customer with a better view of our cabins to encourage them to experience our cabins virtually before booking online.

Issued by
Gulf Air
Category/Sector
General
Internal/External
External
Invitation Method
Public (INTERNATIONAL)
Initial Bond
BD 1000
Bid Validity / Initial Bond Validity Period (Days)
180 days
Tender Fees
BD 50
Contract Duration
3 Year
Is Alternate Bid Allowed
No
Publish Date
Wednesday, 15 June 2022
Purchase Before
Wednesday, 29 June 2022
Closing Date
Wednesday, 06 July 2022
Opening Date
Thursday, 07 July 2022

Additional Notes

Gulf Air intends to add 3D VR cabin & seats maps to Gulf Air’s digital touchpoints with the requirements listed in Appendix A of this RFT. In addition, we aim to enhance the customer experience on Gulf Air's digital channels and provide the customer with a better view of our cabins to encourage them to experience our cabins virtually before booking online.

The 3D VR cabin & seats maps should be integrated as listed below:

1. In a dedicated page on Gulf Air's website & Mobile apps (iOS, Android & Huawei)
2. During the booking flow - The integration should enable a connection between static seat map and 3D VR seat map on the booking flow to read seat selection on the static map, and the 3D map view will reflect the same, or vice versa. The provider must provide the required integration script / API or other feasible means for all mentioned platforms (Web, mobile web, and Native Mobile App iOS and Android).

The purpose of this tender is to procure 3D VR cabin & seats maps for implementation and support on Gulf Air’s digital touchpoints for a contract period of three (3) years.
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Knock Out Criteria: 
*** Suppliers who do not provide information in the attached response excel sheet will be disqualified for any missing information

The supplier must comply with the below 6 knock out criteria points:

1. Supplier to have a support point of contact in the Middle East or Europe region, by providing a supporting document to confirm that. (failure to provide evidence will be knocked out)

2. The vendor must confirm that they accept all the proposed terms and conditions in Appendix D Proposed Contract Terms and Conditions

3. To have previously successfully implemented at least one similar implementation of the solution to another airline. The details for the client should be shared with Gulf Air as below
a. Airline name
b. Project duration
c. URLs to the live implemented projects.

4. The vendor should provide a URL of a Hi-definition, photo-realistic quality of the material and fabric 3D VR cabin of jobs already done by the vendor or in progress.

5. The vendor must confirm that the solution is built by web technologies, which means that it does not require the users to install any plugins to their browser to view the 3D VR maps in all touchpoints.

6. The vendor should accept the mandatory scope of work in part 2 by confirming the acceptance in the attached excel sheet

How to Participate?

  • Those who are capable and wish to participate in the above tender have to purchase the Tender Documents online through the Bahrain Tender Board’s portal https://etendering.tenderboard.gov.bh starting from Wednesday, 15 June 2022
  • Bidders are requested to enclose with their bids the Initial Bond for the amount specified above or at the rate of 1% of the tender value whichever amount is lesser, provided that no initial bonds value shall be less than BD 100/-. (Except for the Two-envelope tenders).
  • For Two-envelope tenders, bidders, are requested to enclose with their bids the Initial Bond for the amount specified above.
  • The initial bond should be in the form of a Certified Cheque, Bank Guarantee, Insurance Policy or Cash (or as specified in the Tender Documents) valid for the duration specified above.
  • The bids deposit place: (As Mentioned in the Tender Documents)
  • This tender is subject to the provisions of the Tender Law issued by the Legislative Decree No. 36 of 2002, its amendments, and its Implementing Regulations issued by the Decree No. 37 of 2002.
  • In addition, these conditions have to be considered:
    • Enclose copy of a valid Commercial Registration Certificate (CR) in line with the tender's subject.
    • Enclose copy of a valid certificate of compliance with the employment percentages for Bahraini manpower (Bahranization Certificate) issued by the Ministry of Labour.
  • This advertisement is considered supplementary to the tender documents. In case of any discrepancy between the Advertisement and the Tender Document, the Tender Document prevails.
  • Micro, small and medium enterprises are eligible to obtain 10% preference in the financial evaluation stage, when submitting the "SMEs Classification Certificate" during bidding for this tender. The certificate is awarded by Ministry of Industry Commerce and Tourism to the SMEs and can be obtained when applying on the SMEs Registration System which can be reached via the following link: https://www.moic.gov.bh/en/eServices/sme
  • Vendors who are not registered in the Tender Board's e-tendering system shall be required to register through the below-mentioned link, and for assistance please contact the Tender Board through email helpdesk@tenderboard.gov.bh or call on Tel No. +97317566617.
  • For Registration

Inquiries

For further inquiries please contact on:

Gulf Air
  17927999